Go to the Vendor Hub and filter by trade type and service area. Identify 5–10 vendors to research and potentially call today. Prioritize vendors with no prior call log entry.
For each vendor: Google their business name + city. Look at Google reviews, their website if they have one, and any red flags. Then run the AI research prompt below to get a structured profile. Do this before calling — it takes 3–5 minutes and tells you whether they're even worth the call.
3
Assign Tier Classification
Based on your research, classify the vendor as Tier 1, 2, 3, or Not a Fit using the tier guide below. Only call Tier 1 and Tier 2 vendors. Log your tier in the Vendor Hub before calling.
4
Place the Call — Use the Script Panel (Right)
Switch to the script tab (right sidebar). Work through the accordions during the call. Fill out the GHL Interview Form immediately after — while it's fresh. Don't batch calls and then try to fill out the form later.
5
Send Vendor Intake Form to Qualified Vendors
After a successful interview, direct the vendor to complete the Vendor Intake Form. Switch to the ✅ Vendor Intake tab to access the form link — or send it directly from the post-call follow-up email.
6
Log Call Outcome in Vendor Hub
Update the call status tag in the Vendor Hub: Interested / Not Interested / No Answer / Callback Scheduled / Added to Roster. If they didn't answer, log it and move to the next vendor. Come back after 2 attempts.
02
AI Research Prompts
▼
Use one of these prompts in Claude or Gemini before calling. Paste in the vendor's name, city, and any website or review info you've found. The goal is a quick structured profile so you know what you're walking into.
Claude
Vendor Research Prompt
I'm vetting a subcontractor for my property management turnover business (Great Home Pro) in the East Valley and Greater Pinal County area of Arizona. I need a quick research profile on this vendor.
Business Name: [VENDOR NAME]
City: [CITY, AZ]
Trade: [HANDYMAN / CLEANING / FLOORING / PAINTING]
Website (if any): [URL or "none"]
Google Reviews (paste any you found): [PASTE OR "none found"]
Please give me:
1. Business legitimacy signals — do they look like a real operating business? Solo operator or company?
2. Red flags — anything in the reviews, web presence, or missing info that concerns you
3. Quality indicators — any signals about the quality of their work or professionalism
4. Volume readiness — are they likely a one-person shop who would get overwhelmed, or do they seem set up for consistent subcontract volume?
5. Fit rating: Strong Fit / Possible Fit / Unlikely Fit — based on what a residential property management company would need
6. One thing to watch for on the call — any specific question I should ask this vendor based on what you found
Keep it concise. I need this in under 2 minutes to read.
→ Replace all [brackets] before pasting. Copy reviews from Google maps directly.
Gemini
Vendor Research Prompt
Search for information on this business and give me a vendor research brief:
Business: [VENDOR NAME] — [CITY, AZ]
Trade type: [HANDYMAN / CLEANING / FLOORING / PAINTING]
Website: [URL or "search for it"]
I'm a property management turnover company in Arizona (East Valley + Pinal County). I need to know:
• Is this a legitimate operating business with real reviews and a web presence?
• What do their Google or Yelp reviews say about quality, responsiveness, and reliability?
• Do they appear to be a solo operator or do they have a team?
• Any red flags — complaints, licensing issues, BBB problems, ghost business?
• Gut-check: would you call this vendor for consistent subcontract work?
Format your response as a brief bulleted summary. Pull any public information you can find.
→ Gemini has live web access — useful when you have minimal info to start with.
03
Tier Classification Guide
▼
Classify each vendor before calling. This tells you how much energy to invest and what position on the bench they'd hold if they pass the interview.
Tier 1 — Priority Call
Independent operator or small team. Residential focus. 4.2+ stars. Looks hungry for consistent volume. Responsive web presence.
4.2+ Google stars, 5+ reviews
Residential work focus (not commercial construction)
Small team or solo — not a franchise or large company
Website or social media that looks active
Reviews mention reliability, communication, or quality
No complaint patterns or licensing issues found
Tier 2 — Worth a Call
Could work, some uncertainty. Maybe newer, fewer reviews, or mixed signals. Still worth a call to qualify further.
3.5–4.1 stars, OR fewer than 5 reviews but no red flags
New business with limited web presence — judgment call
Primarily residential but some commercial work too
Reviews mixed on timing/communication but good on quality
No website, but active on Google or social
Tier 3 — Low Priority
Probably not a fit based on research but not disqualified. Only call if you've burned through Tier 1 and 2 candidates.
Large company or franchise — likely too big for our volume
Commercial/construction focus — may not want residential PM work
Below 3.5 stars but no specific deal-breaker found
Older listing — unclear if still operating
Not a Fit — Skip
Do not call. Remove from your list or mark as disqualified in the Vendor Hub.
Complaints about no-shows, ghosting, or not finishing jobs
Reviews mention damage to property or poor quality work
Franchise or national chain with standardized pricing
Remember: Tier is based on your research, not the call. The call determines if they pass the interview. A Tier 1 vendor can still fail the interview — and occasionally a Tier 2 vendor surprises you. Tier just tells you how excited to be going in.
✅
Vendor Intake Form
Complete after a successful interview — send link to qualified vendors
When to use this form: Send this to vendors who passed the interview. This collects the business details, insurance, and banking info needed to add them to the active roster. You can either fill it out together on the call or send them the link directly in your post-call follow-up email.
Vendor Intake Form — Go High Level
🔧
Handyman
Rent Ready · Drywall · Blinds
Email Cold Outreach
Subject: Subcontract Handyman Work — Property Management Turnovers (East Valley / Pinal)
Hi [Name],
My name is Daniel — I run Great Home Pro, a turnover services company working exclusively with property managers in the East Valley and Greater Pinal County.
We handle make-ready work between tenants: Rent Ready inspections, drywall repair, blind installs, and similar scope. I'm building a vetted handyman roster and came across your info.
If you're open to consistent subcontract work with clear scopes, ACH payment, and no chasing clients — I'd love to spend 10 minutes on the phone to see if it's a fit.
Are you available for a quick call this week?
— Daniel Brown
Great Home Pro
[Phone Number]
→ Use when you have their email but haven't spoken yet. Keep it short — goal is just to get the call.
SMS Cold Text
Hi [Name], this is Daniel with Great Home Pro. We do property management turnovers in East Valley and Pinal County — Rent Ready, drywall, blinds. Looking to add a reliable handyman to our roster. Steady work, clear scopes, ACH pay. Would you be open to a quick call this week?
→ Keep under 160 chars if possible. If they respond "yes" — call immediately.
🧹
Cleaning Company
Vacancy Deep Cleans
Email Cold Outreach
Subject: Vacancy Cleaning Subcontract Work — Property Management (East Valley / Pinal)
Hi [Name],
I'm Daniel with Great Home Pro. We manage turnover services for property managers across the East Valley and Greater Pinal County — and vacancy cleans are one of our highest-volume needs.
These are deep move-out cleans between tenants — full room-by-room scope, checklist-driven, consistent volume. I provide clear scopes before every job and pay via ACH on completion.
I'm building a vetted cleaning roster and would love to connect for a quick 10-minute call. Would you be open to it this week?
— Daniel Brown
Great Home Pro
[Phone Number]
→ "Checklist-driven" is a selling point for professional cleaners — it removes ambiguity.
SMS Cold Text
Hi [Name], this is Daniel with Great Home Pro. We do property management turnovers in East Valley and Pinal County — looking for a vacancy cleaning sub for regular move-out cleans. Clear scopes, consistent work, ACH pay. Open to a 10-min call this week?
→ If they do commercial cleaning only, ask if they'd be open to residential vacancy scope. Worth the clarification.
Hi [Name],
I'm Daniel with Great Home Pro. We handle property management turnovers in the East Valley and Greater Pinal County and regularly need carpet and tile steam cleaning between tenant moves.
These are vacancy cleans — vacant units, clear scope, scheduled in advance. I'm looking for a reliable flooring cleaner to add to our roster for consistent subcontract work.
If you do residential carpet and/or tile steam cleaning and want steady volume, I'd love a quick 10-minute call. Available this week?
— Daniel Brown
Great Home Pro
[Phone Number]
→ "Scheduled in advance" is a selling point — they're not chasing emergency calls.
SMS Cold Text
Hi [Name], this is Daniel with Great Home Pro. We do property management turnovers in East Valley and Pinal County — I'm looking for a carpet and tile steam cleaning sub for regular vacancy work. Clear scopes, scheduled in advance, ACH pay. Would you have 10 min for a quick call this week?
→ If they do carpet only or tile only, that's still a conversation — note it and qualify on the call.
Hi [Name],
I'm Daniel with Great Home Pro. We manage turnover services for property managers across the East Valley and Greater Pinal County. Flooring replacement — carpet and LVP/LVT — is one of our most frequent add-on needs between tenants.
We already supply the materials in most cases. I'm looking for an installer to add to our sub roster for consistent work.
If you do residential carpet removal/install or LVP/LVT installs and are open to property management volume, I'd love to connect for a quick call.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Mention "we supply materials" upfront — this removes their biggest friction point.
SMS Cold Text
Hi [Name], this is Daniel with Great Home Pro. We do property management turnovers in the East Valley and Pinal County. Looking for a flooring installer for carpet and LVP/LVT replacements — we supply materials, you install. Consistent work, clear scopes, ACH pay. Open to a quick call this week?
→ "We supply materials, you install" is the fastest way to get a flooring installer's attention.
Hi [Name],
I'm Daniel with Great Home Pro. We handle property management turnovers across the East Valley and Greater Pinal County and frequently need full interior repaints between tenants.
The scope is standard — walls, ceilings, doors, trim, all four surfaces. We pay by unit size (2BR/3BR/4BR flat rates), not by the hour. I'm looking for a painter who does clean, consistent work and can handle texture match on drywall patches.
If you do residential interior painting and want steady property management volume, I'd love a quick call to see if it's a fit.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Mention "texture match" in the email — this self-selects. If they don't know what you mean, they'll tell you on the call.
SMS Cold Text
Hi [Name], this is Daniel with Great Home Pro. We do property management turnovers in East Valley and Pinal County — looking for an interior painter for full unit repaints between tenants. Flat rates by bedroom count, consistent volume, ACH pay. Would you be open to a quick call this week?
→ "Flat rates by bedroom count" signals you're organized and easy to work with — painters appreciate that.
Subject: Great talking — here's the next step, [Name]
Hi [Name],
Great speaking with you today. Based on our conversation, it sounds like you'd be a strong fit for our handyman roster — [note specific skill they confirmed, e.g., "especially on the drywall texture side"].
Here's what happens next:
1. Fill out our short vendor intake form: [GHL form link]
2. Send over a copy of your COI and W-9 when you get a chance
3. We'll get you a signed subcontractor agreement and rate sheet
Once those are in, I'll add you to our active roster and reach out when your first job comes through.
Looking forward to working together.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Personalize line 2 with something specific from the call. Send within 30 minutes of hanging up.
SMS Post-Call Text
Hey [Name], Daniel here — Great Home Pro. Good call! Sending the intake form and next steps by email now. Once that's in, I'll get you added to the active handyman roster.
→ Keep it warm and quick. The email has the details — the text just makes sure they see it.
🧹
Cleaning Company — Post-Call Follow-Up
Send after a qualified conversation
Email Post-Call Recap + Next Step
Subject: Great Home Pro — cleaning roster next steps
Hi [Name],
Good talking today. Your setup sounds like exactly what we need — [vacancy deep cleans / team of 2+ / checklist-capable / etc.].
To get you added to the active cleaning roster:
1. Complete the short intake form: [GHL form link]
2. Send your COI and W-9
3. Subcontractor agreement to follow
We'll provide unit address, scope, and access info before every job. Payment via ACH on completion.
Looking forward to working together.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Personalize the first line. Mention team size or the specific thing that impressed you on the call.
SMS Post-Call Text
Hey [Name], Daniel here — Great Home Pro. Good call! Sending the intake form and next steps by email now. Once that's in, I'll get you added to the active cleaning roster.
→ Keep it warm and quick. The email has the details — the text just makes sure they see it.
💧
Flooring Cleaning — Post-Call Follow-Up
Send after a qualified conversation
Email Post-Call Recap + Next Step
Subject: Great Home Pro — flooring cleaning roster next steps
Hi [Name],
Good speaking with you today. Based on our call, it sounds like your setup — [truck-mount / carpet + tile / etc.] — is exactly what we need.
To get you added to the roster:
1. Complete the short intake form: [GHL form link]
2. Send your COI and W-9
3. Subcontractor agreement to follow
Rates we discussed: Carpet steam — $[rate] per unit. Tile steam — $[rate] per unit. Jobs will be scheduled in advance with unit address, access info, and scope provided upfront.
Looking forward to working together.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Personalize the equipment line from your notes. It shows you were listening.
SMS Post-Call Text
Hey [Name], Daniel from Great Home Pro. Good talking! Sending you the intake form and onboarding details by email now. Let me know if you have any questions.
→ Simple and immediate. Don't over-explain in the text — the email does the work.
🏠
Flooring Replacement — Post-Call Follow-Up
Send after a qualified conversation
Email Post-Call Recap + Next Step
Subject: Great Home Pro — flooring installation roster, next steps
Hi [Name],
Good talking today. You're exactly the type of installer we're looking for — [carpet only / LVP capable / both].
To get you set up on the roster:
1. Intake form: [GHL form link]
2. COI and W-9
3. Signed subcontractor agreement to follow
We'll provide material and scope on every job. You provide labor and installation. Payment via ACH once the job is completed and documented with photos.
I'll reach out when the first install comes through.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Reinforce "we provide material" again in the email — it's the differentiator that closes installers.
SMS Post-Call Text
Hey [Name], Daniel here — Great Home Pro. Good call! Sending you the intake form and next steps to get on the roster. Check your email in a few minutes.
→ Immediate follow-through builds trust. Same pattern as the other types — text first, email second.
🎨
Interior Painting — Post-Call Follow-Up
Send after a qualified conversation
Email Post-Call Recap + Next Step
Subject: Great Home Pro — painting roster next steps, [Name]
Hi [Name],
Good speaking today. Your background sounds solid — [texture match confirmed / interior specialist / etc.].
A few important notes from our conversation:
→ Scope: Full interior — walls, ceilings, doors, trim. All four surfaces, every unit.
→ Rates: 2BR $1,125 · 3BR $1,525 · 4BR $1,925 (paint + labor + materials included)
→ Deposit: We collect 50% from the PM before scheduling. Your payment processes after PM final payment — approx. 15–17 day float.
→ Primer: Required on drywall patches before topcoat.
To get added to the roster:
1. Intake form: [GHL form link]
2. COI and W-9
3. Signed subcontractor agreement to follow
Looking forward to it.
— Daniel Brown
Great Home Pro
[Phone Number]
→ Spelling out the float window upfront prevents surprises later. If they can't handle it, better to know now.
SMS Post-Call Text
Hey [Name], Daniel here — Great Home Pro. Really good call. Sending you the full recap and next steps by email now — rates, scope details, and the intake form. Check it out when you get a chance.
→ Painting has more moving parts — make sure they open the email. The text creates urgency.
Handyman — Interview Script
Work through each section during the call
📋 Call Script
🌿 Call Outcomes
📍 Service Areas
00 Opening Script
▼
"Hi, my name is Daniel with Great Home Pro. We run a turnovers division handling make-ready services for property managers — cleaning, repairs, drywall, blinds, the whole package between tenants."
"I'm building a vetted handyman roster for ongoing work across East Valley and Pinal County. I want to be upfront — I can't promise a full schedule, but I can promise clear scopes, fast communication, and reliable ACH payment. If that sounds like your kind of work, I'd like to ask you a few questions to see if we're a good fit."
01 Basic Information
▼
Business name and owner name
Best phone and email for scheduling
Cities covered — confirm overlap with service areas
Solo operator or do they have a helper?
Available Monday–Friday? What hours?
Can they do same-day or next-day calls?
02 Critical Skills — Verify These
▼
These are make-or-break for Rent Ready work. A handyman who can't do all three service lines is a partial fit only — note which they can and can't cover.
Rent Ready Package
🔑 Lock Rekeying
"Can you rekey standard residential locks? Do you have a rekey kit?" This is required on every single Rent Ready — non-negotiable. If they say they can't do it, ask if they have a locksmith they partner with.
Smoke & CO Detectors
Swap and install First Alert or Kidde standard units. Comfort removing old units and mounting new ones?
GFI Outlet Testing
Test and reset GFI outlets — kitchen, baths, exterior. Can they identify a failed GFI vs a tripped one?
Toilet Seats, Air Filters, Door Stops
Routine swap items. Comfortable handling all of these in a single visit?
⚠ Air filters: if ceiling HVAC register is above 10ft, do they have a ladder tall enough to reach it?
Drywall Repair
🧱 Drywall Texture Match
"Can you match existing texture after a patch — knockdown, orange peel, skip trowel?" This is the skill that separates handymen on drywall. If they can't texture match, they can't do drywall for us.
Patch Levels
Comfortable with nail holes and dings (Level 1), medium holes up to 6" (Level 2), and section replacement (Level 3)?
Sanding & Feathering
Can they sand smooth and feather the patch edge so it's invisible once primed?
Blinds
Blind Removal & Install
Can they remove broken blinds and install standard 2" faux wood horizontal blinds? We will supply the blind — they just install.
03 Standard Capability Checklist
▼
Meets 24–72 hour turnaround per unit
Has all own tools and equipment
Reliable transportation — can reach all service areas
Comfortable receiving scope via text or email
Can upload before/after photos (required on every job)
Accepts ACH payment only — no cash apps
Willing to invoice same day job is completed
Willing to sign a subcontractor agreement
Will return for callbacks at no charge for their own errors
04 Licensing & Documentation
▼
Valid driver's license or ID
General liability insurance — even basic coverage
W-9 available for 1099 filing
Registered business or sole proprietor?
Note: Arizona does not require a license for handymen on jobs under $1,000. Above that, a ROC license is required. For our standard Rent Ready scope, they are fine unlicensed — but note it if they have one.
05 Pricing Compatibility
▼
Rent Ready Rate
"For a standard Rent Ready visit — about 1 to 1.5 hours covering detectors, rekey, filters, GFI, toilet seat, and light inspection — we pay $125 flat. Does that work for you?"
Drywall Rates
"Drywall is per occurrence. Level 1 nail fills: $60. Level 2 medium patches with texture: $135. Level 3 section replacement: $275. Are those rates workable?"
Blinds Rate
"Blind installs we pay $10 per blind — we supply the blind, you install. Does that work?"
Watch for: Hesitation on the $125 RR rate or pushback on drywall texture pricing. A handyman who prices themselves higher is probably used to retail customers — not property management volume. Volume is the value proposition here.
06 Evaluation & Assignment
▼
Rate 1–5 on each
Professionalism on the call
Confidence in their skills
Communication clarity
Texture match ability confirmed
Rekeying confirmed
Primary
All 3 services confirmed · texture match solid · fast turnaround · responsive on call
Secondary
Can do RR + one other service · or texture uncertain but drywall otherwise capable
Tertiary / Overflow
RR only, or limited availability — keep for volume overflow
Complete: Submit the interview form (📋 Interview Form tab). Then send the vendor to the intake form (✅ Vendor Intake tab). Log assignment level in GHL.
00 Opening Script
▼
"Hi, this is Daniel with Great Home Pro. We handle turnover services for property managers across the East Valley and Pinal County — one of our biggest needs is move-out vacancy cleans."
"I'm building a vetted cleaning roster for consistent subcontract work. Every job comes with a full scope checklist in advance, you have full access to the unit, and payment is ACH on completion — no chasing anyone. I'd love to ask a few quick questions to see if it's a fit."
01 Basic Information
▼
Business name and owner/contact name
Team size — how many cleaners do they send per unit?
Cities they cover — confirm service area overlap
Do they do residential vacancy cleans, or strictly commercial?
Typical availability — do they work weekdays?
Can they turn around a unit within 24–48 hours?
02 Scope Capability
▼
Full interior deep clean — every room top to bottomRequired
Inside oven, fridge, and dishwasherRequired
Inside all cabinets and drawersRequired
Window sills and blind dusting
Baseboards and door frames
Bathroom deep scrub — grout lines, toilet base, behind toilet
Spot-clean walls and light switches
Garage sweep if applicable
03 Operations & Documentation
▼
Provides before/after photos — required on every jobRequired
Can receive scope via text or email before job
Accepts ACH — no cash apps or Venmo
Invoices same day job is completed
Will return for any missed items at no charge
Willing to sign a subcontractor agreement
Brings own cleaning supplies and equipment
04 Pricing Compatibility
▼
Our Vacancy Clean Rates
2BR: $175 · 3BR: $225 · 4BR: $275. Full vacancy deep clean, all surfaces, inside appliances, inside cabinets. Do these rates work for your team?
Watch for: Companies that want to price by the hour — this leads to scope creep and billing disputes. Our flat rate by bedroom is non-negotiable. If they insist on hourly, they're not the right fit.
05 Evaluation & Assignment
▼
Rate 1–5 on each
Scope coverage confirmed
Team size / capacity
Professionalism on call
Rate acceptance
Primary
Team of 2+, full scope confirmed, flat rate accepted, photos standard
Secondary
Solo operator, or minor scope gaps but otherwise reliable
Tertiary / Overflow
Backup only — limited availability or capacity constraints
Complete: Submit the interview form. Send vendor to the ✅ Vendor Intake tab. Note team size and any scope limitations in GHL.
00 Opening Script
▼
"Hi, this is Daniel with Great Home Pro. We're a property management turnover company — East Valley and Pinal County. One of our consistent needs is carpet and tile steam cleaning between tenants. I'm building a sub roster and wanted to reach out."
"These are all scheduled in advance — vacant units, clear scope, and you get the full address and access info ahead of time. Payment is ACH. Would you have a few minutes to talk?"
01 Equipment & Capability
▼
Truck Mount vs Portable
"Are you running a truck-mounted system or portable?" Truck-mount preferred — better suction and faster dry time for vacant unit turnovers.
Carpet Steam
Do they do residential carpet steam cleaning? Pet stain and odor treatment? Pre-treatment on high-traffic areas?
Tile & Grout Steam
Do they do tile steam cleaning with grout scrubbing? Kitchen and bath tile? What's their process?
Before/after photos required on every jobRequired
ACH payment only
Same-day invoice on completion
Will return for any missed spots
02 Pricing & Evaluation
▼
Our Rates
Carpet steam: 2BR $85 · 3BR $110 · 4BR $135. Tile steam: per bathroom $55–$75 depending on size. Do these ranges work?
Portable unit, or carpet-only / tile-only — partial fit
Complete: Submit interview form. Send vendor to ✅ Vendor Intake tab. Note carpet-only vs. carpet+tile capability.
00 Opening Script
▼
"Hi, this is Daniel with Great Home Pro. We do property management turnovers and one of our consistent needs is flooring replacement — carpet and LVP/LVT installs between tenants."
"We typically supply the material — you would be labor and installation only. Work is scheduled in advance, payment is ACH on completion. Would you be open to a few questions?"
01 Installation Capability
▼
Carpet vs LVP vs Both
"Do you do carpet install, LVP/LVT install, or both?" Note exactly what they can do — this determines what jobs we can send them.
Removal Included
"Can you handle removal of the old flooring as part of the job?" Should be yes — haul-off is part of the scope.
Transitions & Trim
Can they install transition strips and baseboard shoe molding where needed?
Timeline
A standard 3BR carpet job — how many days? LVP whole unit?
Before/after photos requiredRequired
ACH only · same-day invoice
Will return to fix installation defects at no charge
02 Pricing & Evaluation
▼
Labor Rates (We Supply Material)
Carpet install (labor only): ~$0.50–$0.75/sqft. LVP install (labor only): ~$1.00–$1.50/sqft. Ask what their labor rate is and note it — we negotiate per job, not a fixed rate here.
Scope coverage (carpet + LVP?)
Rate reasonableness
Speed / turnaround
Primary
Carpet + LVP both · removal included · fast turnaround · reasonable labor rate
Secondary
One floor type only, or needs material supplied but otherwise capable
Complete: Submit interview form. Send vendor to ✅ Vendor Intake tab. Note carpet-only vs LVP-capable and their labor rate range.
00 Opening Script
▼
"Hi, this is Daniel with Great Home Pro. We do property management turnovers across the East Valley and Pinal County and we regularly need full interior repaints between tenants."
"The scope is the same every time — walls, ceilings, interior doors, and trim, all four surfaces. We pay flat rates by bedroom size, we require texture match on any drywall patches, and we provide all scopes in advance. I'd love to ask a few quick questions to see if it could be a fit."
01 Painting Capability
▼
Texture Match
"Can you match drywall texture — knockdown, orange peel, skip trowel?" If they hesitate or ask what that means, note it. This is critical for us.
Walls + Ceilings + Doors + Trim
"Does your full interior repaint include walls, ceilings, interior doors, and baseboards?" Our pricing assumes all four. Some painters exclude doors and trim — clarify exactly what's in their flat rate.
Nail Hole Fills
"Do you fill nail holes and small dings before painting?" Should be standard. If they charge extra for this it's a red flag.
Paint Supply
"Do you supply paint or do we?" They should supply paint — cost baked into the rate. Gauge whether they use contractor accounts at Sherwin-Williams.
02 Operations & Documentation
▼
2BR in 1–2 days · 3BR in 2–3 days · 4BR in 2–3 daysTimeline
Provides before/after photos — requiredRequired
Cleans up fully — no paint on floors, fixtures, or hardware
Removes outlet and switch plate covers, replaces after
Accepts ACH — no cash apps
Invoices same day job is completed
Willing to sign subcontractor agreement
Will return for missed spots or drips at no charge
Float note: Full interior paint requires a 50% PM deposit before scheduling. Sub is paid after PM final payment — net ~15–17 days. Confirm they can float their materials for that window.
03 Pricing Compatibility
▼
Our Sub Rates (Paint + Labor Included)
2BR: $1,125 · 3BR: $1,525 · 4BR: $1,925. These include their paint, labor, and all materials. Does this range work for a full interior repaint with the scope above?
What's Their Quote?
Let them quote it before you reveal your number if possible. Their first quote tells you a lot about whether they're pricing for retail or volume.
Watch for: Painters who want to price by the square foot of wall space. Fixed per-bedroom pricing is cleaner. Also watch for painters who want to exclude doors, trim, or ceilings — that's not a full interior repaint.
04 Evaluation & Assignment
▼
Rate 1–5 on each
Texture match ability confirmed
Cut-in precision (freehand capable?)
Paint quality standard
Scope clarity (all 4 surfaces)
Professionalism & communication
Primary
Texture match solid · two coats standard · primer confirmed · interior specialist
Secondary
Good painter, slower schedule or some scope gaps
Tertiary / Overflow
Volume overflow or specific unit types only
Complete: Submit interview form. Send vendor to ✅ Vendor Intake tab. Painting is your highest float risk — get the 50% PM deposit before scheduling. Never start without deposit confirmed.
Call Outcome Branches
How to handle each response you'll actually get
They say —
"Yeah that sounds good, I'm interested. What do you need from me?"
✓ Interested
They're in — move to close
Confirm the key items verbally: rates, photo requirement, ACH payment, and the W-9/COI. Tell them you'll send a follow-up email with the intake form and next steps. Set a mental note to send it within 30 minutes.
Don't push. Say "No problem at all — I'll send you an email with the details so you have them." Send the pre-call email template as a recap anyway. Log in GHL as "Callback Scheduled" with the date they said. Call back once. If no response after second attempt, mark as inactive.
→ Send info email → GHL: Callback Scheduled → Follow up in 5–7 days
They say —
"Sure, send me the W-9 and rate sheet and I'll look it over."
↗ Documentation request
They're asking for info — this is a good sign
Clarify quickly: "Actually we request a W-9 from you for our 1099 filing — we don't send one. And I'll send you the rate sheet and intake form by email right now." This clears up the confusion immediately without making it awkward.
→ Clarify W-9 direction → Send post-call email with rates + GHL form link
They say —
"Those rates are too low. I usually charge more than that."
↕ Rate objection
Acknowledge volume, don't negotiate above ceiling
"I understand — our rates are set for property management volume, not one-off retail jobs. The value proposition is consistent, repeat work with clear scopes and no client-chasing. If the rate doesn't work for your business, that's completely fair and I appreciate your time." Don't go above your rate ceiling — it sets a bad precedent.
→ If they won't budge: Thank them, mark GHL as "Rate Mismatch" → Skip, no follow-up
✓ They come around
"Okay, I guess the volume makes it worth trying"
Good — treat them as an interested vendor. Proceed to close. Note in GHL that there was initial rate hesitation — watch their work quality closely on the first job.
→ Continue to close → Flag as rate-sensitive in GHL notes
They say —
"No thanks, we're not taking on new clients right now" or "That's not really our type of work."
✗ Hard No
Don't push — exit gracefully
"Completely understand — I appreciate you taking the time." Don't ask why or try to overcome it. Mark as Not Interested in GHL and move on. If they give a specific reason like "we only do commercial" — note that for future reference.
→ GHL: Mark "Not Interested" → No follow-up, no re-call
They say —
"I don't do lock rekeying" (or: "I can't texture match drywall" / "I don't do carpet, only LVP")
✗ Missing critical skill
Partial fit — decide based on what they CAN do
For handyman — if they can't rekey, they can't do Rent Ready. That's the most frequent job type. They could still be a secondary drywall-only or blinds-only sub. Note exactly what they can and can't do in GHL.
→ If partial fit: Add as Secondary/Tertiary with scope limitations noted → If too limited: mark Not a Fit
Situation —
They don't answer the phone. Goes to voicemail.
→ No Answer
Leave a voicemail on first attempt — don't on the second
Voicemail: "Hi [Name], this is Daniel with Great Home Pro — we're a property management turnover company in the East Valley and Pinal County area. I'm building a handyman/cleaning/etc. roster and wanted to connect. I'll send you a quick text too. No rush — call or text back when you get a chance." Keep it under 30 seconds.
→ Attempt 1: Voicemail + SMS → GHL: No Answer Attempt 1 → Attempt 2 in 2–3 days, no voicemail → After 2 attempts: mark Unresponsive
They say —
"We already work with a property management company."
↕ Already working with PM
This is fine — probe for exclusivity
"That's great — are you exclusive to them, or do you take work from multiple sources?" Most are not exclusive. If they're open to more work, proceed. If they're locked in to an exclusive arrangement, note it and move on.
→ If open to more: Continue interview → If exclusive: Thank them, GHL: Exclusive Contract → No follow-up
Service Area Quick Reference
All cities we currently operate in
📍 Greater Pinal County
Casa GrandeArizona CityEloyCoolidgeFlorenceMaricopa
📍 East Valley
ChandlerGilbertTempeQueen CreekSan Tan ValleyMesa
On the call: Ask "What cities do you cover?" and match against both lists above. A vendor who covers even one of our Pinal County cities is worth qualifying — that market is harder to fill. East Valley subs typically have more competition so be selective.
Geography note: Casa Grande is the furthest from East Valley (about 50 miles). If a vendor is based in the East Valley, ask if they'll cover Casa Grande and Maricopa before assuming they will. Some won't travel that far for our rates — better to know upfront.